Get the process moving
We help identify reporting requirements, organize relevant information, and explain the next steps and parties involved. Our team helps you understand what is needed to get the claim process underway.
Claims Advocacy
Support with reporting, coverage questions, and claims.
Virtus helps you navigate the claim process, review coverage questions, and coordinate with the carrier from initial reporting through resolution.
Talk with our teamCLAIMS ADVOCACY
From reporting to the next decision.
Report the claim
Identify reporting requirements and organize the information needed.
Review coverage questions
Consider the circumstances alongside policy terms and the carrier’s position.
Coordinate through resolution
Follow up on requests, communicate with the carrier, and raise concerns.
Learn from the loss
Connect the experience with prevention and renewal planning.
Our involvement reflects the nature and complexity of each claim.
Your team behind the claim
Claims support across your commercial insurance program
Our claims team supports clients across all commercial coverage lines, with involvement tailored to the nature and complexity of each claim. As part of Virtus Risk Solutions, they work with your Virtus account team and risk control consultants to help you understand next steps, address coverage questions, and coordinate with the carrier as the claim progresses.
Your business
Working with you
Your Virtus team
Account team Claims advocacy
Risk control expertise as needed
Your carrier
Communication and coordination tailored to your claim.
How we help
Support where your claim needs it.
Our involvement reflects the nature and complexity of each claim.
Understand the coverage questions
We review the circumstances alongside policy terms, explain the carrier's position, and identify questions that deserve further review. When a coverage issue arises, we help you understand the issue and the information needed to address it.
Keep the claim moving
We help coordinate communication, follow up on outstanding requests, and raise concerns when progress or a coverage issue needs attention. Our involvement is tailored to the nature and complexity of the claim.
Learn from the loss
We connect claims information with risk control and renewal planning, so the experience informs decisions about prevention, coverage, and retained risk. Recurring issues can help identify priorities for your ongoing service plan.
Related capabilities
Related coverage and services
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Workers' Compensation →
Workplace injury coverage, with attention to classifications, claims, and program costs.
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General Liability →
Coverage for third-party bodily injury, property damage, and related liability exposures.
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Property →
Coverage for buildings, contents, and business interruption, aligned with your exposures.
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Risk Control →
Risk assessments, safety programs, and support tailored to your operations.
Reviewing the claims support your business needs?
Talk with our team about reporting, coverage questions, and carrier coordination across your commercial insurance program.
Talk with our team